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[Solved] Reset licences please

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(@cliff-evans)
Posts: 7
Member Customer
Topic starter
 

have just transfered my new site from localhost and need to reset my 3 purchases.  Could you reset please?

 

Regards

 

Cliff

 
Posted : 27/04/2019 2:14 pm
Astghik
(@astgh)
Posts: 6152
Illustrious Member Admin
 

Hi @cliff-evans,

Please never activate this plugin if you are on localhost (127.0.0.1) or you use IP address to access to WordPress website. This plugin should only be activated if WordPress is located in WEB under a real domain name. 

Please provide us your order ID to allow us to reset it. 

 
Posted : 27/04/2019 2:23 pm
(@cliff-evans)
Posts: 7
Member Customer
Topic starter
 

Order No's are as follows

#30436

#30375

#30365

 

Thank you.

 
Posted : 27/04/2019 2:27 pm
Astghik
(@astgh)
Posts: 6152
Illustrious Member Admin
 

@cliff-evans,

We've just reset your order IDs. now you can activate plugins again. 

 
Posted : 27/04/2019 2:39 pm
(@cliff-evans)
Posts: 7
Member Customer
Topic starter
 

Thank you very much

 

 
Posted : 27/04/2019 2:40 pm
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