Notifications
Clear all
Product License Questions
4
Posts
2
Users
0
Reactions
1,273
Views
Topic starter
| Payment/Order information | |||||||||||||||||||
Billing InformationÂ
|
|||||||||||||||||||
| You can access your products according to the terms and conditions you accepted during purchase. | |||||||||||||||||||
2checkout sent me the confirmation.
However, it's still payment pending in my account. And I have no links to download the plugin.
Please help to check.
Thanks.
Posted : 08/04/2019 8:59 am
Topic starter
Please help!
In my account, the status is now Cancelled but I've already made payment via 2checkout.
Posted : 08/04/2019 11:11 am
Thank you for your purchase and for contacting us. It seems you've not clicked on [Complete Order] button after the payment step. This button sends information back to gVectors Store for further processes. We just did it manually and your order is set complete. You should receive an email with product download link and activation key. The same information exists in gVectors.com > Your Account page.
Posted : 08/04/2019 12:34 pm
Topic starter
Thank you for your purchase and for contacting us. It seems you've not clicked on [Complete Order] button after the payment step. This button sends information back to gVectors Store for further processes. We just did it manually and your order is set complete. You should receive an email with product download link and activation key. The same information exists in gVectors.com > Your Account page.
Thank you much.
I've received the download link.
Posted : 08/04/2019 2:29 pm