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[Solved] I made payment for 3 wpforo add-ons but still not received

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Product License Questions

Last Post by phanduykhanh1311 7 years ago

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phanduykhanh1311

(@phanduykhanh1311)

Posts: 3

Member Customer

Topic starter

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[#3765]

Payment/Order information

Billing Information

Ordered item(s)	Unit Price	Total
1 x wpForo - myCRED Integration - Single Site License	20.00 USD	20.00 USD
1 x wpForo Embeds - Single Site License	8.80 USD	8.80 USD
1 x wpForo Polls - Single Site License	20.00 USD	20.00 USD
Sales Tax / VAT		0.00 USD
Grand Total		48.80 USD

You can access your products according to the terms and conditions you accepted during purchase.

2checkout sent me the confirmation.

However, it's still payment pending in my account. And I have no links to download the plugin.

Please help to check.

Thanks.

Posted : 08/04/2019 8:59 am

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phanduykhanh1311

(@phanduykhanh1311)

Posts: 3

Member Customer

Topic starter

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Please help!

In my account, the status is now Cancelled but I've already made payment via 2checkout.

Posted : 08/04/2019 11:11 am

Tom

(@tomson)

Posts: 4245

Famed Member Admin

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Hi @phanduykhanh1311,

Thank you for your purchase and for contacting us. It seems you've not clicked on [Complete Order] button after the payment step. This button sends information back to gVectors Store for further processes. We just did it manually and your order is set complete. You should receive an email with product download link and activation key. The same information exists in gVectors.com > Your Account page.

Posted : 08/04/2019 12:34 pm

phanduykhanh1311

(@phanduykhanh1311)

Posts: 3

Member Customer

Topic starter

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Posted by: Tom

Hi @phanduykhanh1311,

Thank you for your purchase and for contacting us. It seems you've not clicked on [Complete Order] button after the payment step. This button sends information back to gVectors Store for further processes. We just did it manually and your order is set complete. You should receive an email with product download link and activation key. The same information exists in gVectors.com > Your Account page.

Thank you much.

I've received the download link.

Posted : 08/04/2019 2:29 pm