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Development License Deactivation Problem

Om Swami Meditations
Member Customer

Dear Support - I browsed support forums and looked at this issue before posting my query. I am aware of your challenges as a plugin provider.

However, my problems are a bit different. We have purchased which includes a development license. Here is my problem:

1. We are hosting on Kinsta and restore our live website to stage many times during day to day maintenance.

2. Everytime, we restore we run a script that executes a bunch of WP-CLI commands to ensure that we are safe. For ex: We install email blocker plugin to avoid accidentally sending emails to our customers.

3. Everytime, we restore we see below on our wp-admin.


My question is why does it happen with a bundle license which is "Unlimited site licenses"? And is there a wp-cli command to redeploy the licenses so I dont have to manually fix this. 

This is a pretty serious problem that we have been facing and managing it by manually refreshing the licenses but I wasnt expecting it after buying unlimited license.

Kindly advise.


Topic starter Posted : 25/05/2021 4:24 am
Support Team Admin


I think you're resetting the activation information in the database, or the staging website address is changed every time. These two changes can disconnect the activated license. So you have to activate them again. In any case, I recommend you go to Dashboard > Updates admin page and click the [Check Updates] button. This may reconnect the activation licenses. But, again if the domain or the database information are reset then the system cannot recognize the license activation status.

Even if the activation count is unlimited it requires connection to the license database, the activation key is connected to the domain you're using.


Posted : 25/05/2021 10:56 am
Om Swami Meditations
Member Customer

@tomson - Thank you for your response. This somehow fell off my radar.

I understand what you are saying. Is there a WP CLI support for applying licenses? Then we can re-apply license via WP CLI instead of manually doing it everytime the website is restored. You are correct that each site restore/clone is on a different URL.

Topic starter Posted : 15/04/2022 9:41 pm
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