I just recently updated to Subscription Manager 7.0.6, and my WordPress site is telling me an update is available for 7.0.9, and no matter what I do, I get the error message "An error occurred while updating wpDiscuz - Subscription Manager: Update package not available." I have tried everything in previous posts.
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May 15, 2025 8:32 pm
6 Replies
May 16, 2025 2:18 pm
We'll check and get back to you soon.
May 20, 2025 12:24 am
It's been three days. I was just wondering when "soon" might be?
May 20, 2025 10:31 pm
Sorry for the late response.
Please follow the steps below:
- Deactivate the addon.
- Click the "Check Again" button several times (see the screenshot).
- Reactivate the addon and click the "Check Again" button again.
This should resolve the issue.
May 20, 2025 11:31 pm
Thank you for getting back to me. I followed the instructions. The problem has not changed. The plugins screen shows the following error message, "There is a new version of wpDiscuz - Subscription Manager available. View version 7.0.9 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings page to activate your plugin." and the Updates screen shows the following error message."
I have also visited the settings page as indicated and activated my license with the license key I just purchased on 4/24/25 for version 7.0.6 which has been successfully installed as you see and doesn't expire until 4/24/26. I just spent $29.00 for version 7.0.6. Surely I don't need to spend another $29 for 7.0.9?
May 20, 2025 11:36 pm
Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.
Jun 19, 2025 3:27 pm
We have not received a reply from you for over a couple of weeks, therefore we will be closing this topic. Please create a new one if you require any additional help.
Thank You!