Notifications
Clear all

[Solved] Changed domain name

6 Posts
2 Users
1 Reactions
903 Views
(@petersweb)
Posts: 12
Member Customer
Topic starter
 

Hi,

I changed the primary domain name to my site. It's now yellowandblack.com.au.

My order numbers are: 35708, 35446, 35445, and 33947.

Would you please change the domain name on my licenses so that I can reactivate my plugins.

 
Posted : 12/11/2020 1:20 pm
Astghik
(@astgh)
Posts: 6127
Illustrious Member Admin
 

Hi @petersweb,

We've just reset the activation keys. Now the addons can be activated on a new domain. 

 
Posted : 12/11/2020 2:09 pm
(@petersweb)
Posts: 12
Member Customer
Topic starter
 

Hi @astghik - thanks for that however, I now receive a message, "The number of activation exceeded limit. Please connect with support !" when I apply the activation keys.

 
Posted : 12/11/2020 2:21 pm
(@petersweb)
Posts: 12
Member Customer
Topic starter
 

The message, “The number of activation exceeded limit. Please connect with support !" appears on those add ons associated with order number 33947. The others have been successfully activated. 

 
Posted : 14/11/2020 3:07 am
Astghik
(@astgh)
Posts: 6127
Illustrious Member Admin
 

@petersweb,

Could you please try to activate the addons again? 

 
Posted : 14/11/2020 5:55 pm
(@petersweb)
Posts: 12
Member Customer
Topic starter
 

@astghik

thank you. My add ons are now all activated. 🙂  

 
Posted : 15/11/2020 3:25 am
Astghik reacted
Share:
Scroll to top