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[Solved] Changed domain name

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Product License Questions
Last Post by Peter Toby 5 years ago
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 Peter Toby
(@petersweb)
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[#6713]

Hi,

I changed the primary domain name to my site. It's now yellowandblack.com.au.

My order numbers are: 35708, 35446, 35445, and 33947.

Would you please change the domain name on my licenses so that I can reactivate my plugins.


 
Posted : 12/11/2020 1:20 pm
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domain change license order number plugin reactivate
Astghik
 Astghik
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Hi @petersweb,

We've just reset the activation keys. Now the addons can be activated on a new domain. 


 
Posted : 12/11/2020 2:09 pm
 Peter Toby
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Hi @astghik - thanks for that however, I now receive a message, "The number of activation exceeded limit. Please connect with support !" when I apply the activation keys.


 
Posted : 12/11/2020 2:21 pm
 Peter Toby
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The message, “The number of activation exceeded limit. Please connect with support !" appears on those add ons associated with order number 33947. The others have been successfully activated. 


 
Posted : 14/11/2020 3:07 am
Astghik
 Astghik
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@petersweb,

Could you please try to activate the addons again? 


 
Posted : 14/11/2020 5:55 pm
 Peter Toby
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@astghik

thank you. My add ons are now all activated. 🙂  


 
Posted : 15/11/2020 3:25 am
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Topic Tags:  domain change (3) , license (146) , order number (4) , plugin (623) , reactivate (5) ,
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