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Product License Questions
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Topic starter
Hi,
I changed the primary domain name to my site. It's now yellowandblack.com.au.
My order numbers are: 35708, 35446, 35445, and 33947.
Would you please change the domain name on my licenses so that I can reactivate my plugins.
Posted : 12/11/2020 1:20 pm
Hi @petersweb,
We've just reset the activation keys. Now the addons can be activated on a new domain.
Posted : 12/11/2020 2:09 pm
Topic starter
Hi @astghik - thanks for that however, I now receive a message, "The number of activation exceeded limit. Please connect with support !" when I apply the activation keys.
Posted : 12/11/2020 2:21 pm
Topic starter
The message, “The number of activation exceeded limit. Please connect with support !" appears on those add ons associated with order number 33947. The others have been successfully activated.
Posted : 14/11/2020 3:07 am
Topic starter
@astghik
thank you. My add ons are now all activated. 🙂
Posted : 15/11/2020 3:25 am
Astghik reacted