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[Solved] Changed domain name  

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Peter Toby
(@petersweb)
Member Customer

Hi,

I changed the primary domain name to my site. It's now yellowandblack.com.au.

My order numbers are: 35708, 35446, 35445, and 33947.

Would you please change the domain name on my licenses so that I can reactivate my plugins.

Posted : 12/11/2020 1:20 pm
Astghik
(@astghik)
Support Team Admin

Hi @petersweb,

We've just reset the activation keys. Now the addons can be activated on a new domain. 

Posted : 12/11/2020 2:09 pm
Peter Toby
(@petersweb)
Member Customer

Hi @astghik - thanks for that however, I now receive a message, "The number of activation exceeded limit. Please connect with support !" when I apply the activation keys.

Posted : 12/11/2020 2:21 pm
Peter Toby
(@petersweb)
Member Customer

The message, “The number of activation exceeded limit. Please connect with support !" appears on those add ons associated with order number 33947. The others have been successfully activated. 

Posted : 14/11/2020 3:07 am
Astghik
(@astghik)
Support Team Admin

@petersweb,

Could you please try to activate the addons again? 

Posted : 14/11/2020 5:55 pm
Peter Toby
(@petersweb)
Member Customer

@astghik

thank you. My add ons are now all activated. Smile  

Posted : 15/11/2020 3:25 am
Astghik liked
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