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Unable to load update


Gerard78
Posts: 2
Topic starter
(@gerard78)
New Member
Joined: 9 months ago

Hello
with wpForo I use the add on wpForo Advanced Attachments.
It has been installed on my site, after payment, and it is active
But unable to load updates; I have this message: "Automatic update is not available for this plugin. To receive automatic updates license activation is required. Please visit settings page to activate your plugin."
How to do ?
thank you

my site is: http://www.rift-cichlids.com

3 Replies
Tom
Posts: 3752
 Tom
Admin
(@tomson)
Support Team
Joined: 7 years ago

@gerard78,

The addon should be activated by the license key you've received with the order details. Please navigate to Forums > Settings admin page and find the addon activation form on the top. Then use your order activation key and activate it.

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Gerard78
Posts: 2
Topic starter
(@gerard78)
New Member
Joined: 9 months ago

I paid for this addon, it is installed (?), but I never received a key for the license ..

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Kyle
Posts: 120
 Kyle
Admin
(@kylew)
Member
Joined: 4 months ago

Where did you buy the plugin?

If you bought it from us, please give us your order ID that we could find the activation key.

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