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Unable to load update

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Posts: 2
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(@gerard78)
New Member
Joined: 5 years ago
[#8620]

Hello
with wpForo I use the add on wpForo Advanced Attachments.
It has been installed on my site, after payment, and it is active
But unable to load updates; I have this message: "Automatic update is not available for this plugin. To receive automatic updates license activation is required. Please visit settings page to activate your plugin."
How to do ?
thank you

my site is: http://www.rift-cichlids.com


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Posts: 4245
 Tom
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(@tomson)
Famed Member
Joined: 11 years ago

@gerard78,

The addon should be activated by the license key you've received with the order details. Please navigate to Forums > Settings admin page and find the addon activation form on the top. Then use your order activation key and activate it.


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Posts: 2
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(@gerard78)
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Joined: 5 years ago

I paid for this addon, it is installed (?), but I never received a key for the license ..


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Kyle
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 Kyle
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(@kylew)
Prominent Member
Joined: 5 years ago

Where did you buy the plugin?

If you bought it from us, please give us your order ID that we could find the activation key.


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