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[Solved] 3.0 can't reactivate plugins

5 Posts
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Posts: 9
Customer
Topic starter
(@kelly-peterson)
Member
Joined: 3 years ago

Every time I try to activate my version 3 plugins I'm getting an error. I just updated to WPForo 2 and every time I try to put in the activation key it tells me the key (copy/pasted from the order details) does not exist. Do I have to do something and get my keys reset?

4 Replies
Kyle
Posts: 728
 Kyle
(@kylew)
Prominent Member
Joined: 3 years ago

Hi @kelly-peterson,

we have reset your keys, try activating them.

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Posts: 9
Customer
Topic starter
(@kelly-peterson)
Member
Joined: 3 years ago

That did not resolve the issue. (I copy/pasted the numbers straight out of my order records). No idea what is going on.

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Kyle
Posts: 728
 Kyle
(@kylew)
Prominent Member
Joined: 3 years ago
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Posts: 9
Customer
Topic starter
(@kelly-peterson)
Member
Joined: 3 years ago

Sorry this took so long. Been busy.

Neither of those problems were it, but they did lead to the actual answer: When I saved the files it appended a number and I didn't notice. Removing that on the plugin folders resolved the issue.

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