I bought 3 products, but I can't pay with a credit card.
Error: Failed to authorize: Cardholder authentication has failed
I pay in EUR, maybe that's a problem?
What is the second option to pay.
I don't have PayPal.
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Aug 20, 2020 12:41 pm
4 Replies
Aug 20, 2020 3:43 pm
Hi @pero,
Please use the Live Chat or other options to let 2CO payment system know about your issue. They'll help you to make the payment: https://www.2co.com/#contactUs
Aug 21, 2020 10:59 am
I contacted and did not solve anything, they say they have a lot of vendors.
Answer:
" This situation appears during the authentication of a card when either:
- The card is not available for online payments
- The bank does not allow purchases made outside the issuer country due to an internal security policy
This problem may be solved by contacting your bank or by retrying the transaction with another card."
I tried with another card and it didn't work.
I have no problems on other platforms, and I paid without any problems yesterday. (FastSpring)
Question?
Is there any other way to buy your products?
Or to give up buying.
Best regards
Aug 21, 2020 6:17 pm
I did it, with the same credit card, via PayPal
It means that there is something wrong with the direct payment.
Order Number 131082580
Order date August 21, 2020
------------------------------
OK
Order complete. All products/services have been delivered.
-------------------------------
but I have not yet received the email where to download products.
what is the procedure now?
Aug 21, 2020 8:22 pm
I finally solved it!
I had to contact gvectors Solutions, because it takes hours to approve the message, the moderators are sleeping.
Solved with many problems.