Extra information being displayed with badges under profile name  

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activeimage
Posts: 4
Customer
(@activeimage)
Member
Joined: 1 year ago

For some reason for members who have been awarded a badge; on a Discuz comment between their profile image / name and the badge(s), extra details are being displayed with a broken-image image beside them.  Specifically the page name, and the badge(s) name(s), are shown, in text, above the badges. Otherwise the badges are displaying correctly (including mouse-over showing badge name)

Is there a known way to fix this?

6 Replies
Astghik
Posts: 2651
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @activeimage,

Could you please leave an example URL to allow us to check it? 

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activeimage
Posts: 4
Customer
(@activeimage)
Member
Joined: 1 year ago

Unfortunately its a paid private members site so I'm not at liberty to share a url.  But here's a screenshot:

badge issue

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activeimage
Posts: 4
Customer
(@activeimage)
Member
Joined: 1 year ago

Additionally I've found if I turn off the Discuz MyCred add-on those two things (page & badge name) still appear even though the badges themselves don't.   

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Astghik
Posts: 2651
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @activeimage,

It seems you've passed the incorrect image URLs. Please try to change the images and pass another. 

Additionally I've found if I turn off the Discuz MyCred add-on those two things (page & badge name) still appear even though the badges themselves don't.   

This may be the cache problem. Please delete all caches and press CTRL+F5 (twice) on the frontend. 

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