[Solved] wpDiscuz Media Uploader won't update  

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4720PMt
Posts: 7
Customer
(@4720pmt)
Member
Joined: 10 months ago

I keep getting a notice in my WP admin page that the plugin needs updating.

There's a note on it saying that automatic update is not available.

How is this to be processed, please.

B.

19 Replies
Astghik
Posts: 3391
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @4720pmt,

Please navigate to Dashboard > Updates admin page,  Click on "Check again" button, then select the wpDiscuz Media Uploader add-on and click on "Update Plugins" button. 

3 Replies
4720PMt
Customer
(@4720pmt)
Joined: 10 months ago

Member
Posts: 7

Did as asked. Doesn't update... get message:
An error occurred while updating wpDiscuz - Media Uploader: Update package not available.

Tom
 Tom
Admin
(@tomson)
Joined: 4 years ago

Support Team
Posts: 2951

Thank you for letting us know, we're working on this...

Tom
 Tom
Admin
(@tomson)
Joined: 4 years ago

Support Team
Posts: 2951

Hi @4720pmt,

Could you please try to update it again?

4720PMt
Posts: 7
Customer
(@4720pmt)
Member
Joined: 10 months ago

Cleared DNS, cleared cookies, logged out, logged back in, tried to update per your instructions and...

An error occurred while updating wpDiscuz - Media Uploader: Update package not available.

4720PMt
Posts: 7
Customer
(@4720pmt)
Member
Joined: 10 months ago

Odd that I'm not getting a reply. Tried again this a.m. to update per your instructions. Same error message as before.

Question: If I deactivate the existing version, will I lose the images already uploaded to my site? If not, then I'll download the newest version and activate it, and if so, will that resolve the issue?

Thank you.

Astghik
Posts: 3391
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @4720pmt,

Please try to update again. This time the issue should be solved. 

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