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[Solved] wpDiscuz Media Uploader won't update

20 Posts
4 Users
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Posts: 36
Customer
Topic starter
(@4720pmt)
Member
Joined: 5 years ago

I keep getting a notice in my WP admin page that the plugin needs updating.

There's a note on it saying that automatic update is not available.

How is this to be processed, please.

B.

19 Replies
Astghik
Posts: 5872
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @4720pmt,

Please navigate to Dashboard > Updates admin page,  Click on "Check again" button, then select the wpDiscuz Media Uploader add-on and click on "Update Plugins" button. 

3 Replies
Customer
(@4720pmt)
Joined: 5 years ago

Member
Posts: 36

Did as asked. Doesn't update... get message:
An error occurred while updating wpDiscuz - Media Uploader: Update package not available.

 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4168

Thank you for letting us know, we're working on this...

 Tom
Admin
(@tomson)
Joined: 9 years ago

Famed Member
Posts: 4168

Hi @4720pmt,

Could you please try to update it again?

Posts: 36
Customer
Topic starter
(@4720pmt)
Member
Joined: 5 years ago

Cleared DNS, cleared cookies, logged out, logged back in, tried to update per your instructions and...

An error occurred while updating wpDiscuz - Media Uploader: Update package not available.

Posts: 36
Customer
Topic starter
(@4720pmt)
Member
Joined: 5 years ago

Odd that I'm not getting a reply. Tried again this a.m. to update per your instructions. Same error message as before.

Question: If I deactivate the existing version, will I lose the images already uploaded to my site? If not, then I'll download the newest version and activate it, and if so, will that resolve the issue?

Thank you.

Astghik
Posts: 5872
Admin
(@astgh)
Illustrious Member
Joined: 6 years ago

Hi @4720pmt,

Please try to update again. This time the issue should be solved. 

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