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photo & video upload working perfectly for iPhone & iPad BUT not working for any android phones.

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wpDiscuz Media Uploader
Last Post by Tom 8 years ago
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 Tom
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Oct 23, 2017 10:46 pm
(@tomson)
Famed Member
Joined: 11 years ago

I think this is a file size issue. Please navigate to Dashboard > Comments > Settings > Addons > Media Uploader and check the max post/uploaded sizes and the value you use. Leave a screenshot of the setting page.

Android photos maybe larger than iPhone photos.


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 simonsensei
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Oct 24, 2017 2:12 am
(@simonsensei)
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Joined: 9 years ago

Here you are Tom.

Thanks.

Screen Shot 2017 10 24 at 7.09.45 AM
Screen Shot 2017 10 24 at 7.10.10 AM
Screen Shot 2017 10 24 at 7.10.33 AM

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 Tom
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Oct 30, 2017 10:39 pm
(@tomson)
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Joined: 11 years ago

We investigated this issue, and there are lots of reports that Android devices don't work when on WEB file attachment forms. This is not the addon specific issue, this is a global issue.

Could you please try to attach an image on wpDiscuz addon demo page? Please use the same android device here:

http://wpdiscuz.com/addons/wpdiscuz-media-uploader/


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