I am getting an error every time I try to upload a video. MP4 and MOV are not working. Could this be because I don't have HTTPS in my domain?
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Jul 20, 2020 4:28 am
8 Replies
Jul 20, 2020 11:57 am
Hi @james-wrench,
Please leave some example URL to allow us to check the issue.
Jul 21, 2020 11:11 am
We're not able to check the issue as far as your website is under construction.
Please send the admin login detail to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.
Jul 21, 2020 6:10 pm
Jul 21, 2020 11:07 pm
Any progress with this? I could really use the help!!
Jul 22, 2020 11:46 am
This is a result of wrong configurations. Please navigate to Dashboard > wpDiscuz > Settings > Comment Content and Media admin page, find the "Allowed File Types" section, and enable the file formats.
More info here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/comment-content-and-media/#allowed-file-types
Jul 23, 2020 7:17 am
Not the problem. I had them all checked off before you logged on for sure. Then somehow they were unchecked after you posted that comment. Weird. I checked them all back on and its still not working. Please have a look at this again.
Jul 23, 2020 2:37 pm