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wpDiscuz Media Uploader

Last Post by Astghik 6 years ago

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Posts: 3

James Wrench

Customer

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Jul 20, 2020 4:28 am

(@james-wrench)

Member

Joined: 6 years ago

[#6375]

I am getting an error every time I try to upload a video. MP4 and MOV are not working. Could this be because I don't have HTTPS in my domain?

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Posts: 6645

Astghik

Admin

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Jul 20, 2020 11:57 am

(@astgh)

Illustrious Member

Joined: 8 years ago

Hi @james-wrench,

Please leave some example URL to allow us to check the issue.

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James Wrench

Customer

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Jul 20, 2020 5:42 pm

(@james-wrench)

Member

Joined: 6 years ago

http://cyberneticarcade.com/test-page/

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Astghik

Admin

(@astgh)

Joined: 8 years ago

Illustrious Member

Posts: 6645

Jul 21, 2020 11:11 am

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James Wrench

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@james-wrench,

We're not able to check the issue as far as your website is under construction.

Please send the admin login detail to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.

James Wrench

Customer

(@james-wrench)

Joined: 6 years ago

Member

Posts: 3

Jul 21, 2020 6:10 pm

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Astghik

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@astghik

I sent a link to login.

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James Wrench

Customer

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Jul 21, 2020 11:07 pm

(@james-wrench)

Member

Joined: 6 years ago

Any progress with this? I could really use the help!!

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Astghik

Admin

(@astgh)

Joined: 8 years ago

Illustrious Member

Posts: 6645

Jul 22, 2020 11:46 am

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James Wrench

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@james-wrench,

This is a result of wrong configurations. Please navigate to Dashboard > wpDiscuz > Settings > Comment Content and Media admin page, find the "Allowed File Types" section, and enable the file formats.

More info here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/comment-content-and-media/#allowed-file-types

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James Wrench

Customer

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Jul 23, 2020 7:17 am

(@james-wrench)

Member

Joined: 6 years ago

Not the problem. I had them all checked off before you logged on for sure. Then somehow they were unchecked after you posted that comment. Weird. I checked them all back on and its still not working. Please have a look at this again.