After upgrading wpDiscuz & Media Uploader the image preview does not appear when adding images to a post response. After selecting an image the preview icon turns white but does not show the image. If posting a parent comment it works fine.
Notifications
Clear all
Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Jan 18, 2019 3:28 pm
10 Replies
Jan 18, 2019 3:35 pm
Hi Scott,
Could you please leave some example URL to allow us to check it?
Jan 18, 2019 6:04 pm
Here is a URL to our QA site. Reply to any comment post and attach an image.
https://qa2.deckstainhelp.com/twp-100-series-wood-and-deck-stain-review-2016/
Jan 19, 2019 3:18 pm
Hi @scottpaul,
Please update the wpDiscuz Media Uploader add-on to the latest version (v. 1.3.7) and check again. The problem should be solved.
Jan 19, 2019 5:12 pm
Thank you for the quick response on this issue. We did upgrade to 1.3.7 but it doesn't seem to have corrected this issue for us. We did clear the cache and CDN but no luck.
Jan 19, 2019 5:30 pm
Dear Scott,
It seems you're using some optimizer/minifyer/compresser or caching plugins. Could you please disable such plugins and check it one more time?
Page 1 / 2
Next