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Scott
Posts: 21
Customer
(@scottpaul)
Member
Joined: 3 years ago

After upgrading wpDiscuz & Media Uploader the image preview does not appear when adding images to a post response. After selecting an image the preview icon turns white but does not show the image. If posting a parent comment it works fine.

2019 01 18 061237

10 Replies
Astghik
Posts: 3079
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi Scott,

Could you please leave some example URL to allow us to check it? 

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Scott
Posts: 21
Customer
(@scottpaul)
Member
Joined: 3 years ago

Here is a URL to our QA site. Reply to any comment post and attach an image.

https://qa2.deckstainhelp.com/twp-100-series-wood-and-deck-stain-review-2016/

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Astghik
Posts: 3079
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @scottpaul,

Please update the wpDiscuz Media Uploader add-on to the latest version (v. 1.3.7) and check again. The problem should be solved. 

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1 Reply
Scott
Customer
(@scottpaul)
Joined: 3 years ago

Member
Posts: 21

Thank you for the quick response on this issue. We did upgrade to 1.3.7 but it doesn't seem to have corrected this issue for us. We did clear the cache and CDN but no luck.

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Astghik
Posts: 3079
Admin
(@astghik)
Support Team
Joined: 2 years ago

Dear Scott,

It seems you're using some optimizer/minifyer/compresser or caching plugins. Could you please disable such plugins and check it one more time?

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