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[Solved] Absolutely tired of fighting this crap

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Posts: 52
Topic starter
(@mikequinn)
Trusted Member
Joined: 5 years ago

Take this post: https://gardenerspath.com/how-to/disease-and-pests/hydrangea-diseases/
446 comments - many of them with readers uploading their images for help/discussion. Wouldn't be possible without WPDiscuz.

That's another reason why I'm irritated - we're going into the peak of our traffic season right now. And and the main function is broken (for us).

Posts: 4168
 Tom
Admin
(@tomson)
Famed Member
Joined: 9 years ago

As far as I see, this is an image specific issue. Again. This is something that cannot be debugged. Image format, image size, image resolution, phone model and lots of other things may have some affections.

Also, it doesn't matter what is your server RAM size or how powerful is it. There are limits for image processing libraries in PHP and the limits are not GBs, they are small. Before the server, your browser should create a thumbnail from that big image. In most cases, this is a browser issue. Browsers cannot create Base64 based image content and display on preview section. 

We can check one example if you provide the image, and full information of the browser and device you use to attach it. Thus, we could simulate the same case and provide more info.

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(@mikequinn)
Joined: 5 years ago

Trusted Member
Posts: 52

And again, everything was running peachy up until 3-4 weeks ago. Phone images just didn't grow larger in the last month.

This is affecting all browsers that I've tried...normally it's the mobile that screws up but in this case, it's desktop too. iPhone 10 Safari and Chrome. Note 7 Chrome and Samsung Browser. Desktop Chrome, Edge, and Mozilla.

(@mikequinn)
Joined: 5 years ago

Trusted Member
Posts: 52

I'm gonna kill all plugins tomorrow during nonpeak hours and see if that does anything. My staging setup up is too slow to mess with it. So I'll play with the live site.

Posts: 52
Topic starter
(@mikequinn)
Trusted Member
Joined: 5 years ago

One thing that it's doing...that it didn't used to do...is sometimes uploading multiple copies of images...all in different sizes within the media files...and attaching "scaled" to the file name. And none are showing on the front end. I can get them to upload and show when I cut them to about 1000 px and less than 100kb. But it won't upload even in the 500kb range.

Posts: 52
Topic starter
(@mikequinn)
Trusted Member
Joined: 5 years ago

Any way to download previous versions of addons?

2 Replies
Astghik
Admin
(@astgh)
Joined: 6 years ago

Illustrious Member
Posts: 5874

@mikequinn,

Please update the wpDiscuz plugin to the latest version, delete all kinds of caches and check again. 

(@mikequinn)
Joined: 5 years ago

Trusted Member
Posts: 52

@astgh Yes! That did it! Was able to upload a 13.6 MB full Shutterstock image with no issues (and most phone images aren't that nearly that big by default). Thank You!!!!!!!!!!!!!

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