Notifications
Clear all
Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Topic starter
07/06/2019 11:04 am
Hi team,
my single.php was customized to show the comments below author box and related posts. However, comments do not display on live posts.
https://www.viajarlocuratodo.com/10-consejos-para-alquilar-un-coche/
What can I do? PLease advise
07/06/2019 11:20 am
Hi @yaquiya,
Please check the points mentioned in this doc and leave some feedbacks for each one:
https://wpdiscuz.com/docs/wpdiscuz-documentation/getting-started/missing-comment-form/
Topic starter
07/06/2019 11:44 am
Hi Astghik,
all the points are checked and enabled, however the posts still don't show the comments.
Thanks,
Sara
07/06/2019 2:30 pm
Could you please send the admin login details to info[at]gvectors.com email address to allow us to check the issue?
Topic starter
07/06/2019 2:39 pm
Hi Astghik,
details sent to email. Please advise before making any changes.
Thanks,
Sara
07/06/2019 6:01 pm
Hi @yaquiya,
For further support please confirm us to install the SQL Executioner plugin:
Topic starter
07/06/2019 6:09 pm
Hi Astghik,
let me check if I can find a workaround before installing SQL Executioner, as I am not comfortable touching data base.
I will come back to you, thanks so much for your help.
Thank,
SAra