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[Solved] Negative Votes?  

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chriztina40
(@chriztina40)
New Member
Joined: 2 years ago
Posts: 4
06/11/2018 7:29 pm  

We do not have a way to dislike a comment on our blog, but some of the comments have votes with negative numbers. I am not sure how this could have even happened, as we only have the option to LIKE a comment. When you hit the like button, it takes the count from -80 to -79.  How do I get rid of the negative numbers?

Thanks!

IMG 4575

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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 4137
07/11/2018 2:07 pm  

Hi chriztina40,

Please leave an example URL to allow us to check it. 


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chriztina40
(@chriztina40)
New Member
Joined: 2 years ago
Posts: 4

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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 4137
07/11/2018 7:39 pm  

Hi  chriztina40,

Please navigate to Dashboard > Comments > Settings > Comment List admin page change the value of "Comment voting statistic mode" to "separate count" and check again? Please let us know the count of negative and positive votes for the certain comment e.g. for this one. 

https://www.acellus.com/student-blog/?p=2906/#comment-86098


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chriztina40
(@chriztina40)
New Member
Joined: 2 years ago
Posts: 4
07/11/2018 8:24 pm  

I changed the value to display "separate count". This would fix our problem, except we do not want to show dislikes. Only likes.

It's strange, on some comments it says the dislikes are at 0, but there is at least one that shows -1.

comment

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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 4137
07/11/2018 8:27 pm  

This CSS will hide the negative votes. Just put it in Dashboard > Comments > Settings > Styles > "Custom CSS Code" textarea. 

#wpcomm .wc-comment-footer .wc-vote-result.wc-vote-result-dislike {
display: none;
}

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chriztina40
(@chriztina40)
New Member
Joined: 2 years ago
Posts: 4
07/11/2018 8:40 pm  

That worked! Thank you so much!! I really appreciate the help.


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