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yaquiya
(@yaquiya)
New Member
Joined: 3 months ago
Posts: 4
07/06/2019 11:04 am  

Hi team,

my single.php was customized to show the comments below author box and related posts. However, comments do not display on live posts. 
https://www.viajarlocuratodo.com/10-consejos-para-alquilar-un-coche/

What can I do? PLease advise


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3280
07/06/2019 11:20 am  

Hi @yaquiya,

Please check the points mentioned in this doc and leave some feedbacks for each one: 

https://wpdiscuz.com/docs/wpdiscuz-documentation/getting-started/missing-comment-form/


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yaquiya
(@yaquiya)
New Member
Joined: 3 months ago
Posts: 4
07/06/2019 11:44 am  

Hi Astghik,

all the points are checked and enabled, however the posts still don't show the comments.

Thanks,

Sara


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3280
07/06/2019 2:30 pm  

@yaquiya,

Could you please send the admin login details to info[at]gvectors.com email address to allow us to check the issue? 


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yaquiya
(@yaquiya)
New Member
Joined: 3 months ago
Posts: 4
07/06/2019 2:39 pm  

Hi Astghik,

details sent to email. Please advise before making any changes.

Thanks,

Sara


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3280
07/06/2019 6:01 pm  

Hi @yaquiya,

For further support please confirm us to install the SQL Executioner plugin: 

https://wordpress.org/plugins/sql-executioner/


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yaquiya
(@yaquiya)
New Member
Joined: 3 months ago
Posts: 4
07/06/2019 6:09 pm  

Hi Astghik,

let me check if I can find a workaround before installing SQL Executioner, as I am not comfortable touching data base.

I will come back to you, thanks so much for your help.

Thank,

SAra


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