gVectors Team

Professional WordPress Plugins and Services. wpDiscuz, WooDiscuz, Advanced Post Pagination

AI Assistant
Forums
Plugin Support
wpDiscuz
How-To and Troubles...
Comments do not sho...
 
Notifications
Clear all

Comments do not show for those who are not logged in

    Summarize Topic
How-To and Troubleshooting
Last Post by Rina 7 years ago
4 Posts
3 Users
0 Reactions
3,691 Views
RSS
 chrisbeldam
(@chrisbeldam)
New Member
Joined: 7 years ago
Posts: 4
Topic starter
Translate ▼
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
27/11/2018 8:48 pm   [#3222]

Hi,

After updating the plugin to version 5.2.2 users who are no longer logged in can comment but cannot see comments

Website affected: https://www.caremanagementmatters.co.uk/feature/cqc-regulation/

However on version 5.1.5 this is not an issue and users who are logged out can comment and see previous comments:

Website: https://www.myfamilyourneeds.co.uk/how-can-you-keep-your-relationship-strong/

Is there any reason for this? We don't want to force our customers to sign in to view and comment but whilst this is broken we are forced to do this on one of our sites which is running the most up to date plugin.

Any help would be appreciated!



   
Quote
Topic Tags
comments broken guests
Astghik
 Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6645
Translate ▼
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
28/11/2018 1:55 pm  

Hi chrisbeldam,

For further support please approve the comment made by gVectors support team.  



   
ReplyQuote
 chrisbeldam
(@chrisbeldam)
New Member
Joined: 7 years ago
Posts: 4
Topic starter
Translate ▼
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
28/11/2018 1:55 pm  

Hi I have now fixed this.

It was an issue with some css in the plugin assets folder



   
ReplyQuote
Rina
 Rina
(@arina)
Support Team Registered
Joined: 12 years ago
Posts: 101
Translate ▼
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
28/11/2018 1:59 pm  

ok @chrisbeldam,

Thank you for letting us know. Glad to hear that the problem is fixed. 



   
ReplyQuote
Forum Jump:
  Previous Topic
Next Topic  
Related Topics
Topic Tags:  comments (170) , broken (9) , guests (8) ,
Share:
Scroll to top