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[Solved] Comment form not working

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(@chris82)
New Member
Joined: 7 years ago
Posts: 4
Topic starter  

Hi we are using Wp-discuz (latest version) with The7 theme

The comment form isn't working. Won't let us post, reply, order posts.

http://recordit.co/qNl76S8Psu


   
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(@chris82)
New Member
Joined: 7 years ago
Posts: 4
Topic starter  

see link: http://bit.ly/2r7b8Br


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

You have JS errors on your website, they affect wpDiscuz. This problem comes from your plugins or current active theme. please leave some URL to allow us check website errors or deactivate all plugins, delete cache and test it again.


   
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(@chris82)
New Member
Joined: 7 years ago
Posts: 4
Topic starter  

Hi Tom, 

Thanks for responding. What URL do you need?

see link: http://bit.ly/2r7b8Br

Takes you to a page on our website.


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

First please make sure the "Enable wpDiscuz on home page" option is enabled:

2017 06 09 1710

Then start fixing your website JS error. You got lots of JS errors which affects other plugins and wpDiscuz as well. The main error generator is the "mts-wp-notification-bar" plugin you're currently use. Try to deactivate it and delete cache.

2017 06 09 1712

 


   
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(@chris82)
New Member
Joined: 7 years ago
Posts: 4
Topic starter  

Hi Tom,

We examined the error. Seems to be due to our CDN. We excluded the files from the CDN and wp-discuz seems to be working again. 


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 9 years ago
Posts: 4168
 

Thank you for letting us know.


   
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