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All Comment Avatars Showing The Same

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tmeans200
(@tmeans200)
New Member
Joined: 4 years ago
Posts: 2
Topic starter  

I'm having an issue where all comment avatars are showing the same.  Each comment should have a unique avatar. Prior to activating the plugin each comments avatar was different, but when I activated the plugin the avatars become the same. Cache has been cleaned but still having issue

How can the issue be fixed and make every comment avatar different?

 

 

Comment Avatar screenshot

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Astghik
(@astgh)
Illustrious Member Admin
Joined: 5 years ago
Posts: 5387
 

Hi tmeans200,

Please leave us some example URL to allow us to check it. 


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tmeans200
(@tmeans200)
New Member
Joined: 4 years ago
Posts: 2
Topic starter  

If I turn off the plugin the different avatars are shown but when I turn on the plugin the same avatar is shown for all comments or may be blank on other pages 

http://hiphopcut.com/2018/10/23/angela-rye-talks-midterm-elections-kanye-with-trump-more/

http://hiphopcut.com/2018/11/30/chance-the-rapper-the-man-who-has-everything-audio-audio/


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Astghik
(@astgh)
Illustrious Member Admin
Joined: 5 years ago
Posts: 5387
 

Hi @tmeans200,

wpDiscuz just use WordPress avatar functions, it doesn't do extra actions. If the user fills his/her email address in the comment form, the avatar automatically gets from Gravatar if the account exists.

Something is wrong on your website. Please deactivate plugins one by one and check after each deactivation. If it doesn't help try to change the activate them to WordPress default theme.

Please keep cache plugins deactivated during this testing.


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