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[Solved] Some profile pictures are not showing up in the comment section  

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carlosalonso
(@carlosalonso)
Member Customer
Joined: 2 years ago
Posts: 10
20/05/2020 9:04 am  

Hi,

The comment section displays some of the avatars, others not. The users have added a custom profile picture.

 

I have wpDiscuz 5.3.5, wpDiscuz Media Uploader 1.3.10 and Ultimate Member 2.1.5 in WordPress 5.4.1

 

imagen

I have checked settings from wpDiscuz, Ultimate Member, cleared all caches... I don't know what could be the issue.

 


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Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4329
20/05/2020 11:44 am  

Hi @carlosalonso,

Please leave some example URL to allow us to check it. 


carlosalonso
(@carlosalonso)
Member Customer
Joined: 2 years ago
Posts: 10
20/05/2020 11:57 am  

Hi, please check this:

https://campamentonorte.com/camp/la-creatividad-en-el-aula-de-idiomas-2020/expedicion-1-rompiendo-moldes/

I have also deactivated WP-Super Cache. Still the same result.

Thanks!


Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4329
20/05/2020 4:48 pm  

@carlosalonso,

Could you please send the admin login details to info[at]gvectors.com email address? This is something specific on your website, we don't find such an issue on our test websites. 


carlosalonso
(@carlosalonso)
Member Customer
Joined: 2 years ago
Posts: 10
20/05/2020 6:15 pm  

@astghik I added a username to that email address. Please don't break anything  Smile


Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4329
21/05/2020 12:40 pm  

@carlosalonso,

The issue is fixed by our developers. Please press CTRL+F5 on the frontend and check it. 


carlosalonso
(@carlosalonso)
Member Customer
Joined: 2 years ago
Posts: 10
21/05/2020 12:42 pm  

What was the issue? How can I fix it if it happens again?


carlosalonso
(@carlosalonso)
Member Customer
Joined: 2 years ago
Posts: 10
21/05/2020 12:44 pm  

Many thanks, by the way Smile


Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4329
21/05/2020 12:46 pm  

@carlosalonso,

What was the issue? 

It was a small issue in the wpDiscuz core plugin. 

 How can I fix it if it happens again?

Please don't worry about the issue. It'll be fixed in the next update. 


Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4329
21/05/2020 12:47 pm  

Many thanks, by the way 

You're welcome, 


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