Notifications
Clear all

Paid Addons Support Forum Only

Please note, that here we only support Paid Addons issues and questions.

gVectors Support staff works from 6am to 6pm (GMT+0)

All questions related to wpForo and wpDiscuz free plugins should be asked in the corresponding plugin support forum:

 

wpDiscuz Support Forum wpForo Support Forum

[Solved] Some profile pictures are not showing up in the comment section

10 Posts
2 Users
0 Likes
859 Views
carlosalonso
(@carlosalonso)
Member Customer
Joined: 4 years ago
Posts: 10
Topic starter  

Hi,

The comment section displays some of the avatars, others not. The users have added a custom profile picture.

 

I have wpDiscuz 5.3.5, wpDiscuz Media Uploader 1.3.10 and Ultimate Member 2.1.5 in WordPress 5.4.1

 

imagen

I have checked settings from wpDiscuz, Ultimate Member, cleared all caches... I don't know what could be the issue.

 


Topic Tags
Astghik
(@astgh)
Illustrious Member Admin
Joined: 5 years ago
Posts: 5387
 

Hi @carlosalonso,

Please leave some example URL to allow us to check it. 


carlosalonso
(@carlosalonso)
Member Customer
Joined: 4 years ago
Posts: 10
Topic starter  

Hi, please check this:

https://campamentonorte.com/camp/la-creatividad-en-el-aula-de-idiomas-2020/expedicion-1-rompiendo-moldes/

I have also deactivated WP-Super Cache. Still the same result.

Thanks!


Astghik
(@astgh)
Illustrious Member Admin
Joined: 5 years ago
Posts: 5387
 

@carlosalonso,

Could you please send the admin login details to info[at]gvectors.com email address? This is something specific on your website, we don't find such an issue on our test websites. 


carlosalonso
(@carlosalonso)
Member Customer
Joined: 4 years ago
Posts: 10
Topic starter  

@astghik I added a username to that email address. Please don't break anything  🙂


Astghik
(@astgh)
Illustrious Member Admin
Joined: 5 years ago
Posts: 5387
 

@carlosalonso,

The issue is fixed by our developers. Please press CTRL+F5 on the frontend and check it. 


carlosalonso
(@carlosalonso)
Member Customer
Joined: 4 years ago
Posts: 10
Topic starter  

What was the issue? How can I fix it if it happens again?


carlosalonso
(@carlosalonso)
Member Customer
Joined: 4 years ago
Posts: 10
Topic starter  

Many thanks, by the way 🙂


Astghik
(@astgh)
Illustrious Member Admin
Joined: 5 years ago
Posts: 5387
 

@carlosalonso,

What was the issue? 

It was a small issue in the wpDiscuz core plugin. 

 How can I fix it if it happens again?

Please don't worry about the issue. It'll be fixed in the next update. 


Astghik
(@astgh)
Illustrious Member Admin
Joined: 5 years ago
Posts: 5387
 

Many thanks, by the way 

You're welcome, 


Share:
Scroll to top