Invalid site key with ReCaptcha V3  

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Wojciech Mrozowski
(@infotakedown-pl)
Member Customer
Joined: 6 months ago
Posts: 7
04/12/2018 10:25 pm  

Hi, I bought few add ons, including ReCaptcha V3. Unfortunatelly I get "Valid Site Key" all the time, and it doesn't work. I read the system needs time but it is 2 days so far and nothing has changed at www.mmanews.pl website. I got screens with keys pasted and they seem OK. Can someone please help me?

333


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1511
05/12/2018 2:39 pm  

Hi  Wojciech Mrozowski,

Please read this doc:

https://developers.google.com/recaptcha/docs/faq

If it doesn't help reactivate the wpDiscuz - Google ReCaptcha and let us know. 


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Wojciech Mrozowski
(@infotakedown-pl)
Member Customer
Joined: 6 months ago
Posts: 7
05/12/2018 4:33 pm  

Hi and thanks for reply.

Recaptcha plugin reactivated. WP Cache cleared, comments cache cleared. New v3 key generated, no site verification turned on for test purposes. Proper site key is passed and can be seen in source of the web page.

Recaptcha still doesn't work. It says Wrong key type.


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1511
05/12/2018 5:02 pm  

Thank you @infotakedown-pl,

Please generate ReCaptcha V2 not ReCaptcha V3 keys. 


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Wojciech Mrozowski
(@infotakedown-pl)
Member Customer
Joined: 6 months ago
Posts: 7
05/12/2018 8:20 pm  

We are almost there, but not there yet... system has problem with veryfying the user. I click, system thinks and nothing happens.

1234


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Wojciech Mrozowski
(@infotakedown-pl)
Member Customer
Joined: 6 months ago
Posts: 7
06/12/2018 1:00 am  

We are almost there, but not there yet... system has problem with veryfying the user. I click, system thinks and nothing happens.

P.S. I posted a print screen that might help but obviously it needs to be moderated.

This post was modified 2 weeks ago by Wojciech Mrozowski

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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1511
06/12/2018 12:19 pm  

Hi Wojciech Mrozowski,

Thank you for providing the information.

I see a small CSS conflict with your theme. Please navigate to Dashboard > Comments > Settings > Styling admin page add the following CSS code in "Custom CSS Code" textarea:

extra margin

#komentarzeBox #wpcomm .wc-field-comment .wpdiscuz-item, #komentarzeBox #wpcomm .wc-comment .wc-comment-right {
margin-left: 0 !important;
}

Regarding the issue with reCAPTCHA, it seems to be related to when the reCAPTCHA is not mounted, at an undetermined time later, a timeout error occurs in the browser.

We'll need admin accesses to find and fix the issue. Please send login details to info[at]gvectors.com email address. 


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Wojciech Mrozowski
(@infotakedown-pl)
Member Customer
Joined: 6 months ago
Posts: 7
06/12/2018 4:58 pm  

OK, I sent You admin access via email. Please let me know once You take a closer look.

Thank You.


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1511
06/12/2018 5:56 pm  

Thank you @infotakedown-pl,

This is not wpDiscuz - Google ReCaptcha add-on issue, and couldn't be solved by our side.  Your website sends requests to Google, but it doesn't get any request. Probably it added your website in the blacklist or something like that.

Please ask the question in google reCAPTCHA support forum


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 4 years ago
Posts: 2784
06/12/2018 6:19 pm  

Hi @infotakedown-pl,

1. Please delete the reCAPTCHA API Key, and create it again with V2 + Checkbox as it's shown on screenshot.

2018 12 06 1815

2. As far as I see you've installed other comment plugin which creates Tabs for the native comment and for Facebook comments. Could you please deactivate this plugin during the test? Please delete all caches and press Ctrl+F5 to reload changes.


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Wojciech Mrozowski
(@infotakedown-pl)
Member Customer
Joined: 6 months ago
Posts: 7
09/12/2018 5:57 pm  

OK, it helped. Thanks a lot.


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