Notifications

Clear all

[Solved] Invalid Captcha Code

wpDiscuz - Google ReCaptcha

Last Post by Tom 5 years ago

15 Posts

6 Users

5 Reactions

3,309 Views

RSS

Posts: 7

JohnBDraper

Customer

Topic starter

Mar 17, 2020 11:16 pm

(@johnbdraper)

Member

Joined: 7 years ago

I use the Add-on Google Re-Captcha and it worked well for a couple of years. But suddenly, many but not all comments cannot be posted but instead get an error - invalid Captcha code. I have tried disabling plugins one by one, renewing the Google site and secret codes and nothing helps. Sometimes I think it's fixed but it comes back. I have reverted to the code method but the Google system was good. Any suggestions?

14 Replies

Posts: 1403

Elvina

Mar 18, 2020 12:17 pm

(@elvina)

Support

Joined: 5 years ago

Hi @johnbdraper,

Please leave the example URL to allow us to check it.

7 Replies

JohnBDraper

Customer

(@johnbdraper)

Joined: 7 years ago

Member

Posts: 7

Mar 18, 2020 4:55 pm

Reply to

Elvina

It's currently disabled but it's here: https://www.cobourgblog.com/

Elvina

(@elvina)

Joined: 5 years ago

Support

Posts: 1403

Mar 18, 2020 8:19 pm

Reply to

JohnBDraper

@johnbdraper,

We've just test it on your website with different browsers, and it works without any errors. Please record a video with the issue leave it here to allow us to see the issue. Just keep open the console to allow us to see if there are any errors.

The topic was moved to the correct subforum.

JohnBDraper

Customer

(@johnbdraper)

Joined: 7 years ago

Member

Posts: 7

Mar 18, 2020 8:52 pm

Reply to

Elvina

As I had said, i had disabled the plugin so that the code version (NOT Recaptcha) was being used because it worked as you discovered. I have now re-activated the plugin and again - comments cannot be made - bad for the blog but suitable for testing. please try testing again.

JohnBDraper

Customer

(@johnbdraper)

Joined: 7 years ago

Member

Posts: 7

Mar 18, 2020 9:01 pm

Reply to

Elvina

And here is a screen grab

Elvina

(@elvina)

Joined: 5 years ago

Support

Posts: 1403

Mar 19, 2020 12:48 pm

Reply to

JohnBDraper

@johnbdraper,

Please send the admin login details to info[at]gvectors.com email address to allow us to check it.

JohnBDraper

Customer

(@johnbdraper)

Joined: 7 years ago

Member

Posts: 7

Mar 19, 2020 9:16 pm

Reply to

Elvina

I sent the login details 5 hours ago - any progress? Nobody can comment in the meantime!

Astghik

Admin

(@astgh)

Joined: 7 years ago

Illustrious Member

Posts: 6198

Mar 20, 2020 1:52 pm

Reply to

JohnBDraper

@johnbdraper,

The issue is fixed by our developers. Please press CTRL+F5 on the frontend and check it.

Posts: 7

JohnBDraper

Customer

Topic starter

Mar 20, 2020 4:07 pm

(@johnbdraper)

Member

Joined: 7 years ago

So far looks good - three tests worked. Thank you.

Posts: 6198

Astghik

Admin

Mar 20, 2020 10:45 pm

(@astgh)

Illustrious Member

Joined: 7 years ago

@shulamite,

Please navigate to Dashboard > Comments > Settings > Addons > Google reCAPTCHA admin page, find the "Request method" option and change the value of the option to "CurlPost", delete all caches and check again.

If it doesn't help select the values one by one to find the request method that will work fine in your case.

Press CTRL+F5 (twice) on the frontend each time before checking.

2 Replies

JohnBDraper

Customer

(@johnbdraper)

Joined: 7 years ago

Member

Posts: 7

Mar 20, 2020 10:52 pm

Reply to

Astghik

This morning I found that it works OK - it seems support had already changed that setting to CurlPost so that was the fix. I now have a whole lot of happy followers.