404 Error when I try to clear Gravatar cache  

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byjillee
(@byjillee)
New Member
Joined:4 weeks  ago
Posts: 3
13/02/2018 11:58 pm  

Hi,

Some of the users who leave a comment are displaying the default gravatar image  https://d.pr/i/gyzcOE and I'm not sure why. I have a custom Gravatar set for commenters on my site, you can see it above and below the default gravatar icon in the image above.

I tried clearing my gravatar cache in the wpdiscuz settings but when I do I get a 404 error message.


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Tom
 Tom
(@tomson)
Support Team Admin
Joined:3 years  ago
Posts: 2429
14/02/2018 12:24 am  

Please disable other plugins and check it. Also please disable wpDiscuz and check it. Make sure this is a wpDiscuz specific issue.

Also please navigate to Dashboard > Settings > Discussions admin page and check WordPress native avatar settings, leave a screenshot of the avatars options, I want to see which one is selected.

Also please try to disable wpDiscuz Avatar cache.

Edited: 5 days  ago

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byjillee
(@byjillee)
New Member
Joined:4 weeks  ago
Posts: 3
14/02/2018 10:18 am  

Hi, I turned off gravatar caching and it seems to have fixed the problem. What is the downside to having gravatar caching turned off?


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