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[Solved] User banned!

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(@tradoholic)
Active Member
Joined: 12 months ago
[#14540]

I am part of the administrators team of a closed blog, based on paid version of wpDiscuz on WordPress. Another administrator can write posts and comments, but when upvoting another user's comment a message appears below the bell "you are banned".

He thinks that this issue came up after, by mistake, selecting the choice of blacklist (instead of delete) a previous comment of his own. 

This comment is now permanently deleted, but originally it had plenty of links. At the general settings of wpdiscuz settings I increased the number of links permitted. I also deleted cache. But these didn't fix the problem. 

He can still write posts and comments, but when upvoting the same message "you are banned" appears.

Any idea how to fix this issue?

Thank you in advance!

 


4 Replies
Astghik
Posts: 6691
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(@astgh)
Illustrious Member
Joined: 9 years ago

Hi,

Please note that wpDiscuz does not have a Pro version—it is a free plugin with optional paid add-ons.

Could you please clarify which add-on you are referring to? Also, kindly provide a screenshot of the option you mentioned so we can better understand your request.


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(@tradoholic)
Active Member
Joined: 12 months ago

Thank you for your response!

We have purchased the Addons Basic Bundle.

I attach a screenshot with the message "you are banned" that appears to a specific user (actually it is another administator) when trying to upvote  a comment. 

Perhaps the problem described is a bug of the the Advance Liking addon.

banned

 

Posted by: @tradoholic

He thinks that this issue came up after, by mistake, selecting the choice of blacklist (instead of delete) a previous comment of his own. 

This comment is now permanently deleted, but originally it had plenty of links. At the general settings of wpdiscuz settings I increased the number of links permitted. I also deleted cache. But these didn't fix the problem. 

He can still write posts and comments, but when upvoting the same message "you are banned" appears.

 


1 Reply
Astghik
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(@astgh)
Joined: 9 years ago

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@tradoholic 

Please check the "Disallowed Comment Keys" option:

DisallowedCommentKeys

 


Posts: 7
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(@tradoholic)
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Joined: 12 months ago

That worked!

Thank you for your support


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