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Register form info not replicated in user profile

12 Posts
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Posts: 7
Customer
Topic starter
(@ludovic)
Member
Joined: 5 years ago

Hello,

i have setup my register form in order to have the fields "nickname" and "display name" available during register process.

Unfortunately, when user connect to the site, his profile fields keep the username in each name fields.

He have to change manually. 

In the attached screenshot I have renamed "nickname" and "display name" with French translation.

Thanks by advance,

Ludovic

Capture d’écran 2020 07 15 à 07.44.48
11 Replies
Astghik
Posts: 6149
Admin
(@astgh)
Illustrious Member
Joined: 7 years ago

Hi @ludovic,

Could you please leave some example URL to allow us to check the issue?

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8 Replies
Customer
(@ludovic)
Joined: 5 years ago

Member
Posts: 7

@astghik  url is https://dev.mx5passion.com 

You can subscribe to the forum and then see your profile in order to face the issue.

Thanks

 

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Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6149

@ludovic,

Could you please let us know the version of the addon? Is it the latest one? 

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Customer
(@ludovic)
Joined: 5 years ago

Member
Posts: 7

@astghik version 2.0.1

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Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6149

@ludovic,

We don't find such an issue on our test websites. Probably one of the active plugins caused the issue. 

Could you please send us the list of the active plugins? 

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Customer
(@ludovic)
Joined: 5 years ago

Member
Posts: 7

@astghik here is the list. All the plugins are not active

Thanks

 

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Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6149

@ludovic,

Please deactivate the user-role-editor plugin and check again. 

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Customer
(@ludovic)
Joined: 5 years ago

Member
Posts: 7

@astghik i have just try, but no change.

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Customer
(@kenneth-fernandes)
Joined: 3 years ago

Member
Posts: 17

@ludovic Hello did you ever find a solution to this? I'm having a similar problem.

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Posts: 13
Customer
(@joel-gomez)
Member
Joined: 5 years ago

I have the same problem. The users type they name, and it doesn't appear once the user completes his register process. I did exactly the same than ludovic:

Posted by: @ludovic

Hello,

i have setup my register form in order to have the fields "nickname" and "display name" available during register process.

Unfortunately, when user connect to the site, his profile fields keep the username in each name fields.

He have to change manually. 

 

Reply
1 Reply
Customer
(@kenneth-fernandes)
Joined: 3 years ago

Member
Posts: 17

@joel-gomez Did you ever find a solution for this? I'm having a similar issue.

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