Notifications
Clear all

Paid Addons Support Forum Only

Please note, that here we only support Paid Addons issues and questions.

gVectors Support staff works from 6am to 6pm (GMT+0)

All questions related to wpForo and wpDiscuz free plugins should be asked in the corresponding plugin support forum:

 

wpDiscuz Support Forum   wpForo Support Forum

Register form info not replicated in user profile  


ludovic
Posts: 7
Customer
(@ludovic)
Member
Joined: 1 year ago

Hello,

i have setup my register form in order to have the fields "nickname" and "display name" available during register process.

Unfortunately, when user connect to the site, his profile fields keep the username in each name fields.

He have to change manually. 

In the attached screenshot I have renamed "nickname" and "display name" with French translation.

Thanks by advance,

Ludovic

Capture d’écran 2020 07 15 à 07.44.48
9 Replies
Astghik
Posts: 4338
Admin
(@astghik)
Support Team
Joined: 3 years ago

Hi @ludovic,

Could you please leave some example URL to allow us to check the issue?

Reply
7 Replies
ludovic
Customer
(@ludovic)
Joined: 1 year ago

Member
Posts: 7

@astghik  url is https://dev.mx5passion.com 

You can subscribe to the forum and then see your profile in order to face the issue.

Thanks

 

Reply
Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4338

@ludovic,

Could you please let us know the version of the addon? Is it the latest one? 

Reply
ludovic
Customer
(@ludovic)
Joined: 1 year ago

Member
Posts: 7

@astghik version 2.0.1

Reply
Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4338

@ludovic,

We don't find such an issue on our test websites. Probably one of the active plugins caused the issue. 

Could you please send us the list of the active plugins? 

Reply
ludovic
Customer
(@ludovic)
Joined: 1 year ago

Member
Posts: 7

@astghik here is the list. All the plugins are not active

Thanks

 

Reply
Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4338

@ludovic,

Please deactivate the user-role-editor plugin and check again. 

Reply
ludovic
Customer
(@ludovic)
Joined: 1 year ago

Member
Posts: 7

@astghik i have just try, but no change.

Reply
Joel Gomez
Posts: 13
Customer
(@joel-gomez)
Member
Joined: 7 months ago

I have the same problem. The users type they name, and it doesn't appear once the user completes his register process. I did exactly the same than ludovic:

Posted by: @ludovic

Hello,

i have setup my register form in order to have the fields "nickname" and "display name" available during register process.

Unfortunately, when user connect to the site, his profile fields keep the username in each name fields.

He have to change manually. 

 

Reply
Share: