Registration with a choice of groups  


Maddyssonn
Posts: 4
Customer
(@maddyssonn)
Member
Joined: 7 months ago

What I wanted: I wanted to have on the site registration with a choice of groups. I wanted a group: Author. But this group is not added.
Sorry for my English.
And I want buy other addon
Screenshots:

https://ibb.co/R7SnBNh  
https://ibb.co/pxxrB5V

7 Replies
Astghik
Posts: 3110
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @maddyssonn,

Please navigate to Dashboard > Forums > Member Fields > User Fields Manager tab, edit the User Group field and make sure the custom usergroup you've created in checked in the Choose groups section. 

edit

usergroup 001

More info here: https://wpforo.com/docs/root/addons/wpforo-user-custom-fields/user-fields-manager/

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1 Reply
Maddyssonn
Customer
(@maddyssonn)
Joined: 7 months ago

Member
Posts: 4

When a person is registered in the group Author. His role is not synchronized. Why?
https://ibb.co/qB9q0xh
https://ibb.co/QH2QDLs

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Astghik
Posts: 3110
Admin
(@astghik)
Support Team
Joined: 2 years ago

Hi @maddyssonn,

First of all please navigate to Dashboard > Forums > Dashboard admin page. Click on [Synch User Profiles] and [Delete All Caches] buttons and check again. 

Secondly, click on the "Synchronize" button on Dashboard > Forums > Usergroup admin page and check again. 

Let us know the following information: 

1. Navigate to Dashboard > Users > All Users admin page. Let us know how many authors you see.

Author

 2. Navigate to Dashboard > Forums > Members admin page. Filter users by role and let us know the number of the Authors here (on the screenshot I've select moderators as we don't have Author role): 

author 001

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4 Replies
Maddyssonn
Customer
(@maddyssonn)
Joined: 7 months ago

Member
Posts: 4

[Synch User Profiles] and [Delete All Caches], click on the "Synchronize" button on Dashboard - did not correct the situation

50
500

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Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3110

@maddyssonn

Please note that WP User Roles like subscriber, contributes, author, editor, etc don't have any affection in forum accesses. They are not used in the forum. They are just synched with forum Usergroups. In this case, you should edit the users from the Dashboard and assign those users to Authors. In other words, wpForo cannot change the WordPress user role. 

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Maddyssonn
Customer
(@maddyssonn)
Joined: 7 months ago

Member
Posts: 4

Can I get a refund, since I don’t need this addon? Or exchange for https://gvectors.com/product/wpforo-polls/

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Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3110

This add-on doesn't have any relation to this process. In this case, there are working only core wpForo function. 

Can I get a refund.

Please contact us via suport[at]gvectors.com email address. The specialist will answer you asap. 

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