Recently we purchased one of your addons for wpforo but it doesn't work as we expected, what we had in mind was that every time a user entered the forum to ask a question a box with a disclaimer would be activated and that if the user doesn't click on the checkbox they can't submit their question, can you help us with this? We also have another question regarding wpforo, we currently have it installed on our website, but the client wants users to be able to ask anonymously even if they are logged in, this because we open the community only to members who have purchased a subscription.
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May 22, 2025 10:01 pm
We hope you can help us, greetings!
3 Replies
May 26, 2025 3:06 pm
Hi,
We can issue a refund for the addon if it doesn't meet your needs. Please make sure to carefully read the addon's description before making a purchase.
Alternatively, I recommend purchasing Pro Support and contacting our team for the customization you're looking for: https://wpforo.com/pro-support/#plugin-support
Jun 12, 2025 10:56 pm
Hello, I want to proceed with the refund, how can I do it?