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Can't open Emoticon menu within text editor

 
wpForo Emoticons
Last Post by Elvina 6 years ago
5 Posts
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Posts: 28
 Chuck Nguyen
Customer
Topic starter
Feb 26, 2020 5:17 am
(@chuck-nguyen)
Member
Joined: 6 years ago

Hi, when writing a post or reply, the Emoticons Icon doesn't work. Clicking on it does nothing (usually, it opens up a tray with all the available emoticons). Screenshot attached. I have wpforo version 1.7.0, emoticons addon version 1.0.3 and wordpress version 5.3.2.

emjoi

 


4 Replies
Astghik
Posts: 6508
 Astghik
Admin
Feb 26, 2020 12:10 pm
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi @chuck-nguyen,

Please register some new testing user and send the users login details to info[at]gvectors.com email address to allow us to test it. 


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Posts: 28
 Chuck Nguyen
Customer
Topic starter
Mar 02, 2020 12:34 am
(@chuck-nguyen)
Member
Joined: 6 years ago

sent


Reply
1 Reply
Elvina
 Elvina
(@elvina)
Joined: 6 years ago

Support
Posts: 1403
Mar 02, 2020 1:08 pm
Reply toChuck Nguyen

@chuck-nguyen,

Thank you for details.

I've just asked our developers about the issue and currently, I'm waiting for the response from them. I'll update the topic asap.


Reply
Elvina
Posts: 1403
 Elvina
Mar 02, 2020 4:26 pm
(@elvina)
Support
Joined: 6 years ago

Hi @chuck-nguyen,

Please deactivate all minification/optimization plugins and purge CDN (if you have) press Ctrl+F5 and test it again.


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