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Can't open Emoticon menu within text editor  


Chuck Nguyen
Posts: 28
Customer
(@chuck-nguyen)
Member
Joined: 12 months ago

Hi, when writing a post or reply, the Emoticons Icon doesn't work. Clicking on it does nothing (usually, it opens up a tray with all the available emoticons). Screenshot attached. I have wpforo version 1.7.0, emoticons addon version 1.0.3 and wordpress version 5.3.2.

emjoi

 

4 Replies
Astghik
Posts: 4383
Admin
(@astghik)
Support Team
Joined: 3 years ago

Hi @chuck-nguyen,

Please register some new testing user and send the users login details to info[at]gvectors.com email address to allow us to test it. 

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Chuck Nguyen
Posts: 28
Customer
(@chuck-nguyen)
Member
Joined: 12 months ago

sent

Reply
1 Reply
Elvina
Moderator
(@elvina)
Joined: 1 year ago

Noble Member
Posts: 1299

@chuck-nguyen,

Thank you for details.

I've just asked our developers about the issue and currently, I'm waiting for the response from them. I'll update the topic asap.

Reply
Elvina
Posts: 1299
Moderator
(@elvina)
Noble Member
Joined: 1 year ago

Hi @chuck-nguyen,

Please deactivate all minification/optimization plugins and purge CDN (if you have) press Ctrl+F5 and test it again.

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