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[Solved] Attachments from the forum don't display properly on the wordpress article page.

9 Posts
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Eli
Posts: 101
 Eli
Customer
Topic starter
(@eli)
Member
Joined: 8 years ago

Hello there,

I'm having an issue where attached forum pictures are not displaying properly in WordPress when Cross-posting is enabled, you can check the problem at:

https://deepinenespañol.org/novedades-de-wps-office-2019/#comment-1275

If you visit the topic in the forum there are no issues displaying the attached pictures.

I have checked all settings both in WPDiscuz and WPForo and cannot find what the issue is.

Any help would be greatly appreciated.

Thanks.

8 Replies
Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi @eli,

There shouldn't be such an issue.  We've checked it in on all or test websites, the attachments from forums are displayed correctly. We'll need admin access to check the issue. Could you please send admin login details to info[at]gvectors.com email address?

Eli
Posts: 101
 Eli
Customer
Topic starter
(@eli)
Member
Joined: 8 years ago

Done, thanks.

2 Replies
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6444

Thank you @eli,

The wpDiscuz plugin is not properly installed. I don't see the Forum tab in meu section. Please remove the wpDiscuz plugin, find it again, install and activate it again.

wpDiscuz comment form

If you deactivate wpDiscuz the comments will not be lost. You can install and uninstall the plugin whenever you like. 

Eli
 Eli
Customer
(@eli)
Joined: 8 years ago

Member
Posts: 101

Hello there @astghik, it's not missing it was just hidden, we use a plugin to hide certain features to avoid clutter, if you look again you should see it. I believe WPDiscuz is properly installed though.

Eli
Posts: 101
 Eli
Customer
Topic starter
(@eli)
Member
Joined: 8 years ago

Just to be on the safe side I have disabled, re-installed and re-enabled the plugin back as suggested.

Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

ok @eli,

Our developers are going to check the issue. I'll update the topic once I get some news for you. 

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