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[Solved] No thumbnail and no image descrption issue

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(@itesla)
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Joined: 9 years ago
[#1137]

Hi support

I observed recently this 2 issue the one with thumbnail in forum is recent he upload a photo and it does not display when you press it image shows good.

The second issue is older i observed it more time ago the attachment description is not showing for some attachments i uploaded.

See my screenshots for the faults i mean.

no description
no thumbnail

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 Tom
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(@tomson)
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Joined: 11 years ago

Could you please leave an example of post URL?


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(@itesla)
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Joined: 9 years ago

The forums are private i might send to gVectors team pass and log in of a test user.
Here is a screenshot of inspect element related to no thumbnail issue.

Screenshot 2017 03 08 14.10.02

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(@itesla)
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I have go to server and from cPanel files i try view this thumbnail in the user folder and it same does not display if i download to PC i can view.
The only thing that happen recently is WP was updated and i think if it have some efect on the addon.


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(@itesla)
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Any updates what is problem on this 2 issues?


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