[Solved] Insert into post does not work  

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glauco longhi
Active Member Customer
Joined:9 months  ago
Posts: 10
10/03/2017 9:47 am  

Hey guys, we just bought the add on, but the insert into post does not work at all.

On the console, I'm getting this message here

 

Uncaught TypeError: Cannot read property 'top' of undefined

    at a.fn.init.jQuery.fn.visible (frontend.js:237)

    at HTMLButtonElement.eval (eval at <anonymous> (jquery.js:2), <anonymous>:15:21)

    at HTMLButtonElement.dispatch (jquery.js:3)

    at HTMLButtonElement.r.handle (jquery.js:3)

 

Any ideias?


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glauco longhi
Active Member Customer
Joined:9 months  ago
Posts: 10
10/03/2017 9:48 am  

that's the entire message

 

JQMIGRATE: Migrate is installed, version 1.4.1

jquery.js:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.

send @ jquery.js:4

ajax @ jquery.js:4

n._evalUrl @ jquery.js:4

Ha @ jquery.js:3

append @ jquery.js:3

(anonymous) @ jquery.js:3

Y @ jquery.js:3

html @ jquery.js:3

(anonymous) @ attach.js:34

i @ jquery.js:2

fireWith @ jquery.js:2

y @ jquery.js:4

c @ jquery.js:4

VM3422:15 Uncaught TypeError: Cannot read property 'top' of undefined

    at a.fn.init.jQuery.fn.visible (frontend.js:237)

    at HTMLButtonElement.eval (eval at <anonymous> (jquery.js:2), <anonymous>:15:21)

    at HTMLButtonElement.dispatch (jquery.js:3)

    at HTMLButtonElement.r.handle (jquery.js:3)


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glauco longhi
Active Member Customer
Joined:9 months  ago
Posts: 10
10/03/2017 9:50 am  

here's the link to a test page

 

https://theforgeclub.com/community/main-forum/andrezao/#post-2

 

 


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glauco longhi
Active Member Customer
Joined:9 months  ago
Posts: 10
10/03/2017 9:50 am  

feel free to register if you want to. Sorry about posting many messages, I've tried editing but it seems that I can't


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Tom
 Tom
Support Team Admin
Joined:3 years  ago
Posts: 2112
10/03/2017 10:11 am  

Hi glauco,

This is a plugin or theme JS conflict. Let's start with plugins. Please deactivate all plugins, delete cache and test it again. If it works, activate them one by one and check after each activation to find the problem causer.

wpDiscuz Documentation


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glauco longhi
Active Member Customer
Joined:9 months  ago
Posts: 10
10/03/2017 10:20 am  

got it. Doing it right now


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glauco longhi
Active Member Customer
Joined:9 months  ago
Posts: 10
10/03/2017 10:24 am  

I've disabled all plugins and still have same issue. So I guess it's my template ?
Is there any way around that?

 


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Tom
 Tom
Support Team Admin
Joined:3 years  ago
Posts: 2112
11/03/2017 3:34 pm  

I think there is an error or unexpected output in your website code. It breaks all AJAX actions. Currently I also see a message on forum page:

You can set an LC powered page to be the front page ( homepage ) in WP admin > Settings > Reading > Front Page Displays.

wpDiscuz Documentation


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glauco longhi
Active Member Customer
Joined:9 months  ago
Posts: 10
13/03/2017 9:17 am  

I was trying a different theme. I've reverted everything back.
Can you guys please take a closer look to see if there's anything we can do to make it work in this template? We definitely don't want to change that anymore.

https://theforgeclub.com/community/main-forum/andrezao/#post-7

 

Cheers

 


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Tom
 Tom
Support Team Admin
Joined:3 years  ago
Posts: 2112
13/03/2017 5:34 pm  

Hi glauco,

Could you please send admin login details to support[at]gvectors.com email address. It's impossible to debug and work on your issues without admin access.

wpDiscuz Documentation


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glauco longhi
Active Member Customer
Joined:9 months  ago
Posts: 10
13/03/2017 10:43 pm  

Hey Tom, I've made your registered user as an Admin on my website. Looking forward to hear from you.

Thanks for the help.

 


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Tom
 Tom
Support Team Admin
Joined:3 years  ago
Posts: 2112
14/03/2017 12:11 pm  

Hi glauco,

could you please reset user login details to support[at]gvectors.com email address, we can't find your email.

wpDiscuz Documentation


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glauco longhi
Active Member Customer
Joined:9 months  ago
Posts: 10
14/03/2017 11:26 pm  

I've just sent you an e-mail with everything.

Thanks


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Wayne
New Member Customer
Joined:8 months  ago
Posts: 2
22/03/2017 1:11 am  

Did this get resolved? I'm having the same issue. I have a brand new WP install with the paid advanced attachments. The photos just show a server error message after I try to insert.


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glauco longhi
Active Member Customer
Joined:9 months  ago
Posts: 10
22/03/2017 1:14 am  

Just wanted to post that I've decided to change our theme and everything is working just fine.
The decision was made upon different reasons, and the support team was willing to help us fix whatever wasn't working on our previous theme. I appreciate their help on the troubleshooting. 

 


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Wayne
New Member Customer
Joined:8 months  ago
Posts: 2
22/03/2017 1:15 am  

I just figured out my issue. It was the file size. The originals were around 1 MB. I cut them down to around 2KB and it worked. I'm not sure why as I have the limit for the plugin set to 10 MB.


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