Notifications
Clear all

Limited Support

Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.

We appreciate your patience and understanding while our team is away. Thank you for being part of the gVectors community!

Merry Christmas and Happy Holidays! 🎄

Black Screen

10 Posts
2 Users
0 Reactions
4,793 Views
Posts: 24
Customer
Topic starter
(@grayson9)
Member
Joined: 7 years ago

Hello Guys,

I uploaded my first photos today via the addon plugin. Upload went well and the files are not large. However when I go to view a photo in expanded view I get a black screen of death. Its not shaded or anything but simply black. Screen shots attached, and this is a link. https://autotraderimports.com/community/car-photos/mercedes-benz-560-sel-fr4om-1989/

By the way its a great plugin you have made.

Black screen of death
Car Photo

9 Replies
Astghik
Posts: 6580
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Thank you @grayson9

It seems you're using some additional plugin that affects on wpForo Advanced Attachments add-on styles. Please see the screenshot,  Those are not the plugin styles. 

gallery

Please deactivate plugins one by one to find the problem maker plugin. 


Reply
Posts: 24
Customer
Topic starter
(@grayson9)
Member
Joined: 7 years ago

Hello

I have de-activated every plugin as you suggested over a 1 hour period. I am still suffering from a black screen of death. The only plugins currently operational are yours and Classic Editor. Can you please check this again before I buy another plugin which I plan to do.

I deleted that topic and added another and still get black death. http://autotraderimports.com/community/car-photos/mercedes-benz-560sel-from-1989/

Please help

 


Reply
1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6580

ok @grayson9,

I've checked the code one more time. I see some Gallery widget. See the screenshot below. Please find and remove the widget from Dashboard > Appearance > Widgets admin page. 

Gallery widget

Reply
Posts: 24
Customer
Topic starter
(@grayson9)
Member
Joined: 7 years ago

I dont have a gallery widget unless it is part of the template. For that I dont know. There is no gallery widget in the list. sorry


Reply
1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6580

Will it be possible to switch some default theme and check again? I guess it comes for the theme. 


Reply
Posts: 24
Customer
Topic starter
(@grayson9)
Member
Joined: 7 years ago

Honestly I have never done such a thing. I am a simple car exporter trying to keep my website alive amongst the big monsters. I have huge fear about turning off plugins lol.


Reply
1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6580

ok @grayson9,

In this case, I'd suggest you contact the theme support and ask them if they add widgets or not.


Reply
Page 1 / 2
Share:
Scroll to top