Search
Close
AI Search
Classic Search
 Search Phrase:
 Search Type:
Advanced search options
 Search in Forums:
 Search in date period:

 Sort Search Results by:

AI Assistant
Notifications
Clear all

Error in Ad manager

5 Posts
3 Users
0 Reactions
1,968 Views
Posts: 2
Customer
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@connie-duedahl)
Member
Joined: 6 years ago
[#4903]

In the ad manager-addon I have just installed:

  1. it is impossible to go to the "text" mode-tab
  2. it is impossible to use the "insert media"-button

I can write text and sometimes copy a picture into the "visuel" text field. But it is very difficult to work with.
Hope you can do something


Topic Tags
4 Replies
Posts: 4244
 Tom
Admin
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@tomson)
Famed Member
Joined: 11 years ago

Hi @connie-duedahl,

I think you have a JS error in your Dashboard, it affects TinyMCE Ads editor. Please try to disable other plugins and check the ads manager editor. Before checking don't forget press Ctrl+F5 to reset browser cache. If it's fixed, activate those plugins one by one and check after each activation to find the problem maker.


Reply
Posts: 2
Customer
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@connie-duedahl)
Member
Joined: 6 years ago

I found out it was because it only work in crome -  not in firefox which is my preferred browser.  A shame


Reply
1 Reply
 Tom
Admin
(@tomson)
Joined: 11 years ago

Famed Member
Posts: 4244
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian

@connie-duedahl

This addon works on all browsers. Most our developers use Firefox too and there is no any issue in Firefox. This is your site specific issue as i described above. Something is wrong in your website dashboard.


Reply
Astghik
Posts: 6645
Admin
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi @connie-duedahl,

It seems you're using some Ads Blocker extension that caused the issue. Please disable the extension and it'll work fine. 


Reply
Share:
Scroll to top