Hi - We just purchased voice comments add-on.
When we add a voice comment:
Our widgets view shows: "Your Browser Does Not Support The Audio Tag"
SEE: https://www.screencast.com/t/IEtFu6Gm7
SEE ISSUE @ URL = https://voice.club/stars
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi - We just purchased voice comments add-on.
When we add a voice comment:
Our widgets view shows: "Your Browser Does Not Support The Audio Tag"
SEE: https://www.screencast.com/t/IEtFu6Gm7
SEE ISSUE @ URL = https://voice.club/stars
Audio Comments - do not show correctly on our widgets view.
Our widgets view shows: "Your Browser Does Not Support The Audio Tag"
NOTE: We have tested and see the same issue on major browsers:
Chrome, FireFox, Brave, Vivaldi, Chromium
SEE: https://www.screencast.com/t/IEtFu6Gm7
SEE ISSUE @ URL = https://voice.club/stars
Greetings - I checked further into this issue, and maybe the Audio Comments is not compatible with our version of wpDiscuz Widgets?
Please note: We are currently running wpDiscuz Widgets - Version 7.0.7
NOTE : "As a returning customer, your order will be automatically discounted 30% at checkout page. Just make sure you’re logged in with the same customer account before buying new addon licenses."
We tried to purchase an upgrade onto this wpDiscuz Widgets- but it did not apply a 30% discount.
QUESTION:
Is this Audio Comments bug fixed in the latest wpDiscuz Widgetsversion?
Do we need to upgrade wpDiscuz Widgets, and also how do we upgrade wpDiscuz Widgets with our 30% renewal discount?