gVectors Team

Professional WordPress Plugins and Services. wpDiscuz, WooDiscuz, Advanced Post Pagination

Forums
wpDiscuz Addons Sup...
wpDiscuz Official A...
wpDiscuz Voice Comm...
Bought Add-On to Le...
 
Notifications
Clear all

Bought Add-On to Leave Audio in Comments and Sound is Awful

 
wpDiscuz Voice Commenting
Last Post by Astghik 2 years ago
16 Posts
2 Users
0 Reactions
593 Views
RSS
Posts: 8
 MH
Customer
Topic starter
Mar 02, 2023 11:23 am
(@mh)
Member
Joined: 2 years ago
I just received my first audio message in a comment and it sounds all garbled.
I left one in return to test it, and mine sounds garbled, as well.

 
The person that left me the audio message in my comments section is someone I talk to daily, and she never sounds garbled on her phone.
Also, I use my phone daily and have never had feedback of my phone sounding garbled.
This is only happening on audio left within the app in the comment section.

Please advise.

Sorry, no option to deleted the extra media file posts....

WELD COUNTY DETECTIVE EXPOSES COLORADO PED PATROL (coloradopathologicalpatrol.com)

commentsa1
commentsa1
commentsa1
15 Replies
Astghik
Posts: 6154
 Astghik
Admin
Mar 02, 2023 12:35 pm
(@astgh)
Illustrious Member
Joined: 7 years ago

@blaine-ford

You've marked the topic as solved. Please confirm whether the issue is solved or not. 

Reply
Posts: 8
 MH
Customer
Topic starter
Mar 02, 2023 6:47 pm
(@mh)
Member
Joined: 2 years ago

Does this not indicate "unsolved"?

I'm confused.

No it's not solved, thank you.

3 2 23 2

 

Reply
1 Reply
Astghik
 Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6154
Astghik - Facebook Astghik - X.com
Mar 04, 2023 11:46 am
Reply toMH

@blaine-ford,

The URL you've provided isn't available to us. Please provide the URL that will be available for us. We'll check the issue and let you know the reason for it. 

See how the URL you've provided works: https://www.screencast.com/t/vgGWQDfF

Reply
Posts: 8
 MH
Customer
Topic starter
Mar 04, 2023 1:21 pm
(@mh)
Member
Joined: 2 years ago

Armenia has been ublocked from the website.

Reply
11 Replies
Astghik
 Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6154
Astghik - Facebook Astghik - X.com
Mar 04, 2023 2:22 pm
Reply toMH

@blaine-ford,

Please watch this video: https://www.screencast.com/t/tacMTdusd

Reply
 MH
Customer
(@mh)
Joined: 2 years ago

Member
Posts: 8
Mar 06, 2023 1:46 am
Reply toAstghikAstghik

@astgh Did you refresh and try again?

Reply
 MH
Customer
(@mh)
Joined: 2 years ago

Member
Posts: 8
Mar 06, 2023 1:47 am
Reply toAstghikAstghik

@astgh I don't see how playing it on your end is going to solve anything anyway, but all you have to do is click refresh and try again. Did you just click the link that one time?

Reply
Astghik
 Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6154
Astghik - Facebook Astghik - X.com
Mar 06, 2023 4:03 pm
Reply toMH
Astghik

@blaine-ford,

Seems this is a device-specific issue. We don't find such an issue. It works fine on all our test websites. You can check it here as well: https://addons.wpdiscuz.com/wpdiscuz-voice-commenting/

Besides, this comment works fine:

image

So please let us know which device is being used to post a comment with such an issue. 

Reply
 MH
Customer
(@mh)
Joined: 2 years ago

Member
Posts: 8
Mar 06, 2023 5:21 pm
Reply toAstghikAstghik
Astghik

@astgh What do you mean by "works fine"?

The issue is not that it's not "working", it's that it sounds garbled.

Reply
Astghik
 Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6154
Astghik - Facebook Astghik - X.com
Mar 06, 2023 5:32 pm
Reply toMH
Astghik
Astghik

@blaine-ford,

We mean that don't see such an issue. 

You can check it here as well: https://addons.wpdiscuz.com/wpdiscuz-voice-commenting/

Reply
 MH
Customer
(@mh)
Joined: 2 years ago

Member
Posts: 8
Mar 06, 2023 5:39 pm
Reply toAstghikAstghik
Astghik

@astgh You're saying you don't see the issue on the WpDiscuz commenting section on my website?

Reply
 MH
Customer
(@mh)
Joined: 2 years ago

Member
Posts: 8
Mar 06, 2023 5:38 pm
Reply toAstghikAstghik
Astghik

@astgh Android phones so I guess they don't work with this product.

Reply
Astghik
 Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6154
Astghik - Facebook Astghik - X.com
Mar 06, 2023 5:59 pm
Reply toMH
Astghik
Astghik

We'll continue checking.  

Reply
Astghik
 Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6154
Astghik - Facebook Astghik - X.com
Mar 09, 2023 12:21 pm
Reply toAstghikAstghik
Astghik

Hi @blaine-ford,

Please deactivate the current version of the addon, delete it, and then download and install the version attached below: 

wpdiscuz-voice-commenting-1.0.4.zip

Delete all kinds of caches and check again. You should check how it works for new audio records. 

Reply
Astghik
 Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6154
Astghik - Facebook Astghik - X.com
Mar 20, 2023 2:50 pm
Reply toAstghikAstghik
Astghik
Astghik

Could you please let us know how the version we sent you work? 

Reply
Forum Jump:
  Previous Topic
Next Topic  
Share:
Scroll to top