I have a problem with notification. There are many people comment on my website, and usually they get more than one notification at a time. If they click the bell, they will see a list of notifications. However, if they check one of them by clicking the post url, they will jump to the post page and the whole notification list just disappears. So they can't check other notifications. How solve this?
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Nov 29, 2024 7:15 pm
2 Replies
Nov 29, 2024 7:22 pm
oh wait. I noticed that if I jump to the post page, the whole notification list just disappears. But if I jump back to the home page, it will appear again. And the "mark as read" doesn't work. I click it many times but still see the same notification.
Nov 29, 2024 8:38 pm
Could you please create a test user and send the login details, along with your website URL, to info[at]gvectors.com? Kindly ensure the user has some notifications so we can check the issue.