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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

User & Mentioning speed

9 Posts
3 Users
0 Reactions
2,054 Views
Posts: 31
Customer
Topic starter
(@markoz)
Member
Joined: 7 years ago

Hello,

I feel that User & Comment Mentioning is very, very slow on my website. I have 80-ish users only for now and I thing waiting time is approximately 20 seconds to find/select user. 

Do you have any advice on that?

BR!
Marko

8 Replies
Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi Marko,

Could you please leave us some example URL to allow us to check it? 

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1 Reply
Customer
(@markoz)
Joined: 7 years ago

Member
Posts: 31

For example:

https://desertfellas.com/dubai-dunes/  

thank you

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Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi @markoz,

Please register some new user and send login details to info[at]gvectors.com email address. 

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1 Reply
Customer
(@markoz)
Joined: 7 years ago

Member
Posts: 31

Hi @Astghik 

done, you should receive details by now

Thank you!

 

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Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi,

We've already checked the issue and we're going to update this addon. Please wait for the next update.

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3 Replies
Customer
(@markoz)
Joined: 7 years ago

Member
Posts: 31

much appreciated! 

Thanks!

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Customer
(@markoz)
Joined: 7 years ago

Member
Posts: 31

Hi @Astghik after update I don't see any improvements in terms of speed. Sorry! 

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 Ali
Customer
(@alip)
Joined: 6 years ago

Member
Posts: 13

@astghik

Was this update completed?  I just installed the plugin (December 2019), and user @mentioning is slow for me as well...

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