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Mentioning - Issue - Only One out of Three Works


Soft Designs
Posts: 36
Customer
Topic starter
(@soft-designs)
Member
Joined: 1 year ago

Hi - We tested the comment "Mentioning" today, but this feature has an issue.  We mentioned three users in a comment, which were all three chosen all the same way, but only one out of three worked.

Below is the comment - you can see clearly that only one out of three worked:

https://voice.club/harmonia/24986/2021-10by10#comment-9873

 

2 Replies
Astghik
Posts: 5061
Admin
(@astgh)
Support Team
Joined: 4 years ago

We'll check and get back to you ASAP.

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Astghik
Posts: 5061
Admin
(@astgh)
Support Team
Joined: 4 years ago

Hi @soft-designs,

Could you please create a dev/staging copy of your website in some sub-domain.  Make sure the problem exists, and send admin details to us? You can use Duplicator to create that site.

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