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[Solved] Comment ID Mention - emails not being sent out.


canewsforum
Posts: 13
Customer
Topic starter
(@canewsforum)
Member
Joined: 3 weeks ago

As per the add on description - Once #17 (comment ID) is posted in a comment, the author of #ID comment will be notified via email that his/her comment has been mentioned in other comment.  We are testing both the @username and Comment ID functions on our development site.  We do receive an email for an @username mention, but NOT when we do a Comment ID mention.  Any help on this would be appreciated.  

4 Replies
Astghik
Posts: 4817
Admin
(@astghik)
Support Team
Joined: 3 years ago

@canewsforum,

Please update the addon to the latest version (v. 7.0.7) and check again. The developers just fixed the issue. 

3 Replies
canewsforum
Customer
(@canewsforum)
Joined: 3 weeks ago

Member
Posts: 13

@astghik  I just purchased the add on bundle yesterday, the version I have is what was given to me to download.  At this time I have the addon running on my dev site to evaluate.  As per your instructions I have not activated the addon with my license key, and as a result cannot update it.  How to I get the latest update in this situation?  Thanks.

Astghik
Admin
(@astghik)
Joined: 3 years ago

Support Team
Posts: 4817

@canewsforum,

You can download the new version of the addon from your gVectors Account page. Just go to the Orders or Downloads pages. 

canewsforum
Customer
(@canewsforum)
Joined: 3 weeks ago

Member
Posts: 13
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