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User Mentioning Pop Up List CSS

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Posts: 72
Customer
Topic starter
(@daisypeel)
Member
Joined: 7 years ago

Used to be, when you typed @ and then a character or two, a list of users would pop up, which was nicely formatted with yellow and grey. Now, while that list pops up, it's just small black text with a bullet point next to it, that overlaps any other text that may have been typed in the interim. It's a bit confusing to get around if you've continued typing text in the comment field. Just a heads up. 

6 Replies
Elvina
Posts: 1403
(@elvina)
Support
Joined: 5 years ago

Hi @daisypeel,

Used to be, when you typed @ and then a character or two, a list of users would pop up, which was nicely formatted with yellow and grey.

Make sure the comment rich editor is enabled, and insert @ symbol then type user nicknames, it’ll do an automatic user search and suggest you user for mentioning.

Popup design has not changed. See the screenshot below:

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Posts: 72
Customer
Topic starter
(@daisypeel)
Member
Joined: 7 years ago

Yes, it's doing that, but it doesn't look nearly so pretty anymore: 

Screen Shot 2020 06 04 at 10.06.42 AM
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1 Reply
Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403

@daisypeel,

It seems there is a CSS conflict. Please leave the example URL to allow us to check it.

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Posts: 72
Customer
Topic starter
(@daisypeel)
Member
Joined: 7 years ago

Unfortunately they're behind a paywall so you'd need to be logged in. But I also notice that I don't have the option in the comment form editor toolbar to search for a user anymore - has that option been removed?

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Posts: 72
Customer
Topic starter
(@daisypeel)
Member
Joined: 7 years ago

Oddly, I have two websites, both running the same theme, one site the pop up looks normal and the other is the bullet list shown. Guess I'll keep digging around.

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1 Reply
Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403

@daisypeel,

But I also notice that I don't have the option in the comment form editor toolbar to search for a user anymore - has that option been removed?

Yes, in the new version, we don't have the search option.

Oddly, I have two websites, both running the same theme, one site the pop up looks normal and the other is the bullet list shown. Guess I'll keep digging around.

Please send the admin login details to info[at]gvectors.com email address to allow us
to check.

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