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When i Click on download file its open in another page and ask login again.


RAWAT
Posts: 15
Topic starter
(@rawat)
Active Member
Joined: 12 months ago

When i Click on download file its open in another page and ask login again.

Then i login again and click download file its again ask login. why this happen...

3 Replies
RAWAT
Posts: 15
Topic starter
(@rawat)
Active Member
Joined: 12 months ago

This is all showing. I enable to download any file. after clicking on the file it's open with new windows and asks for login again. always doing the same thing

 

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RAWAT
Posts: 15
Topic starter
(@rawat)
Active Member
Joined: 12 months ago

this image why this ask if all plugin is already activated

4

 

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Tom
Posts: 3822
 Tom
Admin
(@tomson)
Support Team
Joined: 7 years ago

Hi @rawat,

Please follow the steps below:

1. Deactivate and delete all addoons. Download the latest versions from our account and install them again.

2. if it asks for activation, please use the license keys from your account page and activate the one by one using correct keys.

 

If nothing works, please make sure your website and hosting supports the current web requirements: https://gvectors.com/forum/product-license-questions/how-to-update-addons/#post-7819

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