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Newby issues - found some solutions

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Posts: 3
Customer
Topic starter
(@cemil-alyanak)
Member
Joined: 2 months ago

Okay. First the main problem. When trying to install any of the addons, I get a 404 on activation. Tried on two sites. I found the workaround that worked... I installed via FTP. Worked. Note that standard install still does not work for me.

Next, these forums are a little confusing/overwhelming to a newcomer which is why I realize now that I posted my first support request on the 'free' forum; that's why it was waiting for moderation. Sorry to the admins and feel free to delete that post. Also, sorry for the two emails.

Now the licenses... Why do we have an addons full bundle license? It seems like there is nowhere to use it. Only the individual licenses seem to be needed.

I'll close with a small web bug on the gvectors site (for me anyway). When I click on the license link in my downloads, rather than taking me to my license, the link takes me back to the sales page.

license

I promise, going forward I will post one post per issue, but as a newby, I needed to get a few things said.

Thanks and looking forward to discovering what seems to be a powerful set of addons.

5 Replies
Astghik
Posts: 6366
Admin
(@astgh)
Illustrious Member
Joined: 7 years ago

Hi,

Posted by: @cemil-alyanak

Okay. First the main problem. When trying to install any of the addons, I get a 404 on activation. Tried on two sites. I found the workaround that worked... I installed via FTP. Worked. Note that standard install still does not work for me.

This kind of issue is usually caused by either conflict with other plugins or the active theme. You should deactivate the plugins to find the problem maker.

Posted by: @cemil-alyanak

Next, these forums are a little confusing/overwhelming to a newcomer which is why I realize now that I posted my first support request on the 'free' forum; that's why it was waiting for moderation. Sorry to the admins and feel free to delete that post. Also, sorry for the two emails.

Sure. I'll ask the wpDiscuz support members to delete the post you've created. Just note the questions related to the paid addons should be asked here. The free wpDiscuz plugin is being supported on the wpDiscuz.com. 

Now the licenses... Why do we have an addons full bundle license? It seems like there is nowhere to use it. Only the individual licenses seem to be needed.

The full bundle license is perfect for developers and multisites. If you were to buy 10 site license for each of our addons it would cost you $2500. With this bundle, you get an unlimited sites license for each of these extensions for only $190. That's more than 90% off if you were to buy each extension separately! The bundle gives you an unlimited site license for all of wpDiscuz addons.

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Posts: 3
Customer
Topic starter
(@cemil-alyanak)
Member
Joined: 2 months ago

Hi. Thanks for the reply. Appreciated.

By the bundle license, I did not mean the 'deal', that's what I bought, I meant the actual license code. It does not seem to be entered anywhere; or did I miss that.

RE the 404 problem, it must be server based then because I've now tried it on three sites, one of which has no plugins installed. Any ideas welcome.

Also new minor bug, I have activated a couple of the addons successfully but the subscription manager, though it did activate successfully, persists on asking me for the license. Thoughts?

sub mgr
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1 Reply
Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6366

@cemil-alyanak 

By the bundle license, I did not mean the 'deal', that's what I bought, I meant the actual license code. It does not seem to be entered anywhere; or did I miss that.

You should insert the activation keys in each addon activation section. 

Posted by: @cemil-alyanak

Also new minor bug, I have activated a couple of the addons successfully but the subscription manager, though it did activate successfully, persists on asking me for the license. Thoughts?

sub mgr

Have you inserted the activation key correctly?

RE the 404 problem, it must be server based then because I've now tried it on three sites, one of which has no plugins installed. Any ideas welcome.

You can contact the hosting support with this question.

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Posts: 3
Customer
Topic starter
(@cemil-alyanak)
Member
Joined: 2 months ago

Hi. I'm fairly sure I did enter it correctly. Copy and paste. Not only that, but it does work. I see all the subscription stats. It's just that box that is not disappearing.

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1 Reply
Astghik
Admin
(@astgh)
Joined: 7 years ago

Illustrious Member
Posts: 6366

@cemil-alyanak 

We've checked multiple times and don't find such an issue. The issue might related to the hosting. You can contact the hosting support with this question. 

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