Hello to all,
on my website giphy gifs are not playing, I just have a small image icon not found. Did I forget something in my configuration? I don't see any conflict with my plugins.
https://www.projet-canto.heritra.fr/discussions/chants-de-marins/
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Nov 15, 2022 2:29 pm
4 Replies
Nov 16, 2022 12:40 pm
Please enable the "Allow user roles to embed GIFs in comments" option for guests and let us know. This will allow us to check the issue.
Nov 16, 2022 6:51 pm
Nov 17, 2022 11:27 am
The issue is caused by either conflict with other plugins or the active theme.
Please create a dev/staging copy of your website in some sub-domain and send admin details to info[at]gvectors.com email address. I'll ask the developers to check the issue and provide a solution for you.
You can use Duplicator to create that site.
Nov 23, 2022 12:56 pm
Dear François Gilly,
Somehow the issue is fixed. Have you changed something? The developers make nothing.